The result is greater customer satisfaction scores and lots of valuable time saved for the customer support team.” The SolutionĪs a mobile device management (MDM) solution provider, Sand Studio has been in the mobile ecosystem since 2011. Scheduled Reports can boost the efficiency of your business operation by sending the reports of your devices per your managers schedule, reminding them, and letting them check the essential information of the devices directly via email. Shiong says, “Instead of the traditional and agonizing way to solve issues through phone support without actually seeing what’s happening on the screen, this new solution will make the entire experience much more pleasant for both sides. The CEO of Sand Studio, Anson Shiong, which makes AirDroid Remote Support, explains what this innovation means in the emailed press release. Contact Personal Support Team If you have questions, please visit Help Center or contact our support team. This in turn will improve customer satisfaction and long-term retention, not to mention saving a lot of money. Get support for AirDroid Personal (less than 10 devices), AirMirror, AirDroid Cast, and AirDroid Remote Support.
For small business owners that can ill afford to make more service calls, it will mean solving problems remotely. Find the Connection Mode option, and select the General Mode or Dynamic Mode as you want.
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